1. Introduction
Welcome to Innovax ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@innovax.com.
This privacy notice describes how we might use your information if you visit our website, make a purchase, or interact with us in other ways.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you participate in activities on the website.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This may include:
- Personal Details: Name, email address, phone number, and billing/shipping address.
- Payment Data: We may collect data necessary to process your payment (e.g., credit card number), but this is processed securely by our third-party payment processors. We do not store full credit card numbers on our servers.
- Order History: Details about the products you have purchased from us.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To fulfill and manage your orders: We use your information to process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
- To communicate with you: We may use your information to send you updates about your order, respond to your inquiries, and provide customer support.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Your Privacy Rights
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and, if applicable, to data portability.
To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
8. Contact Us
If you have questions or comments about this notice, you may email us at innovaxapparel@gmail.com or by post to:
Innovax Apparel
5th Ln, Mihindu Mawatha
Athurugiriya Rd, Malabe
Sri Lanka